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FREQUENTLY ASKED QUESTIONS
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WHAT IS B.O.S. LOCK?B.O.S. Lock (Biometric Optimized Safety Lock) is a device designed to enhance firearm safety, particularly in homes with children. It functions by securing the slide of a firearm, preventing it from being fired accidentally. This biometrically controlled slide lock attaches to your existing handgun and gives authorized users access in < 0.5 seconds, automatically chambering the first round for you. Unlike other methods of firearm safety, B.O.S. Lock does not require you to compromise speed, mobility, or ease of concealment, providing peace of mind while keeping your firearms secure in your home.
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HOW DOES B.O.S. LOCK WORK?Locking: When engaged, B.O.S. Lock's high tensile arm keeps the slide locked to the rear position, which accomplishes two things: Empty Chamber: The chamber remains open, ensuring no ammunition is present. This allows for easy visual confirmation. Disabled Firing Pin: The slide position prevents the firing pin from coming in contact with the ammunition, rendering the firearm inoperable while locked. Unlocking: B.O.S. Lock utilizes fingerprint recognition to grant access only to authorized users. It can store up to 50 fingerprints for multiple users. When the fingerprint is authorized, the arm releases the slide. Loading: Once unlocked, the slide automatically moves forward during the unlocking process, chambering a round if a loaded magazine is inserted.
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WHAT IS YOUR STANCE ON MANDATES ON FIREARMS?At B.O.S. Lock, we vehemently oppose any mandates that infringe on an individual’s Second Amendment rights and the forced implementation of smart gun regulations or biometric safety devices. As proud supporters of the Second Amendment and lifelong firearm owners, we designed our product to be a tool for families seeking a safe and effective way to secure firearms responsibly, especially with children in the home. We believe in empowering firearm owners with the choice to use advanced safety devices like B.O.S. Lock, rather than imposing mandatory regulations. Our focus is on providing innovative solutions that enhance firearm safety without infringing on individual freedoms.
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WHERE DO I STORE B.O.S. LOCK?The B.O.S. Lock is designed for versatile use, optimal safety, and rapid access, making it ideal primarily for home settings but also suitable for various locations. It can be conveniently placed in a kitchen drawer, nightstand, glove compartment, center console, purse, gym bag, or even on a coffee table. This flexibility allows you to ensure firearm safety wherever needed, without the need for cables, keys, passwords, or additional locks.
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WHO IS B.O.S. LOCK GOOD FOR?B.O.S. Lock was meticulously crafted with a primary focus on delivering optimal firearm safety for parents and families. Our design ensures adaptability to various roles and seamless integration into daily life, making it easy to implement and adopt. With B.O.S. Lock, you can rest assured that your firearm is properly secured when not in use, providing you with peace of mind at all times.
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HOW DO I KNOW B.O.S. LOCK IS RIGHT FOR ME?We understand that every family's needs regarding firearms safety are unique, which is why we designed our device to be versatile and adaptable to various situations. Our commitment is backed by comprehensive warranties and a 30-day money-back guarantee*, ensuring your satisfaction and peace of mind.
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WHEN SHOULD I USE B.O.S. LOCK?Use B.O.S. Lock at home when your firearm is not under your direct control. It is vital for ensuring firearm safety around children, effectively preventing access by unauthorized users. B.O.S. Lock combines secure storage and quick access, allowing you to integrate firearm safety seamlessly into your daily life without any inconvenience.
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HOW IS B.O.S. LOCK DIFFERENT FROM OTHER BIOMETRIC SAFETY PRODUCTS?B.O.S. Lock is different from biometric lock boxes, smart guns, holsters, and trigger locks as it combines the strengths of these products and custom designs for specific firearm models, allowing greater speed of access, convenience, mobility, and concealment for your existing firearm. While not limited to home use, B.O.S. Lock was designed to empower parents with convenient home use in mind, while also accounting for use situations outside of the home. We built a firearm safety device that is adaptable to your life and needs, to provide you the ability to practice responsible gun ownership whenever and wherever you choose.
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WHAT ARE THE BIOMETRIC FINGERPRINT CAPABILITIES?B.O.S. Lock's biometric capabilities ensure rapid, convenient access with ease of use. Features include one-touch awake technology, 360-degree fingerprint reading, programming for multiple users, and quick scanning. · Number of Authorized User Fingerprints: 50 · Verification Time: < 0.5 seconds · FPC 360Touch® recognize a finger from any angle · FPC OneTouch® instant wakeup functionality · Scanner's Surface Waterproof Rating: IPx7 · False Rejection Rate (FRR): 1.4% · False Acceptable Rate (FAR): 1 in 500,000 · Lifecycle & Wear-and-Tear: > 10 million cycles
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HOW DOES B.O.S. LOCK PROTECT MY FAMILY?Preventing access by unauthorized users is crucial for responsible firearms ownership. B.O.S. Lock helps keep your firearm out of unauthorized hands by preventing access when the firearm is not on you. The device's almost instantaneous lock-to-operation transition speed blends responsible gun ownership and protection seamlessly.
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WHO IS HOLD MY GUNS® ?Hold My Guns® is a liberty-based nonprofit organization. We partner with FFLs across the United States to provide voluntary firearms storage during times of crisis or personal need. Founded by gun owners, Hold My Guns® is a non-legislative solution to help save lives, protect property, and preserve rights.
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HOW DO I PLACE AN ORDER?We are thrilled to announce that B.O.S. Lock is now available for purchase! Visit our SHOP page to explore our products and place your order today. Stay updated on new models and exclusive offers by joining our mailing list. Don't miss out—JOIN OUR MAILING LIST now!
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HOW MUCH DOES SHIPPING COST?Shipping is free for all B.O.S. Lock orders in the United States.
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WHERE DO YOU SHIP TO?We currently fulfill orders only within the United States and offer domestic shipping through our preferred carriers: USPS, UPS, FedEx, and DHL.
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WHEN WILL MY ORDER SHIP?Due to high demand, our fulfillment cycle is 8-12 weeks as we ramp up production. We value your support.
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HOW LONG WILL MY ORDER TAKE TO ARRIVE?On average, once fulfilled, you will receive your device(s) within 3-5 business days of the 'Shipping Confirmation' email*. *Products on pre-order or backorder will be processed and shipped once available. Due to high demand, our fulfillment cycle is 8-12 weeks as we ramp up production.
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HOW DO I TRACK MY ORDER?When your order is ready for shipping, you will receive an email with your tracking number.
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HOW DO I CANCEL MY ORDER?Please note that during the B.O.S. Lock pre-order process, orders cannot be canceled until your device has been shipped and received.
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WHAT IS YOUR RETURN POLICY?We offer a 30-day return policy starting from the date of delivery of your B.O.S. Lock. If, for any reason, you are not completely satisfied with your purchase, you may return it within this period for a refund, minus the cost of shipping.
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HOW LONG DO REFUNDS TYPICALLY TAKE?Please allow 7-14 business days from the time B.O.S. Lock receives your return to process eligible refunds and/or exchanges.
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WHAT IS FPC OneTouch®?FPC OneTouch® refers to a technology designed for rapid and efficient fingerprint recognition. It enables instant wakeup of a device from a low-power state upon a single touch, allowing for immediate identification and access without any delay. This feature is particularly useful in applications where speed and user convenience are critical, such as security devices.
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WHAT IS FPC 360Touch®?FPC 360Touch® refers to a technology used in biometric systems that allows fingerprint recognition from any angle, enhancing user convenience and security. This feature enables the biometric system to read and recognize a fingerprint regardless of how the finger is placed on the sensor, ensuring reliable and quick access.
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WHAT IS A FALSE REJECTION RATE (FRR)?FRR stands for False Rejection Rate. It measures the likelihood that a biometric security system will incorrectly reject an access attempt by an authorized user. In other words, it's the rate at which the system fails to recognize a legitimate user's biometric input, like a fingerprint, even though it should have been accepted. The B.O.S. Lock has a False Rejection Rate (FRR) of 1.4%. If there is a failed read, the system is designed to re-read in less than 50 milliseconds, ensuring quick and reliable access.
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WHAT IS A FALSE ACCEPTANCE RATE (FAR)?It measures the likelihood that a biometric security system will incorrectly accept an access attempt by an unauthorized user. B.O.S. Lock has an exceptionally low False Acceptance Rate (FAR) of 1 in 500,000 per read. This means that out of 500,000 reads, only one might be incorrectly accepted, ensuring a high level of security against unauthorized access.
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WHAT IS CNC MACHINE 174ph9 STAINLESS STEEL?CNC machined 174ph9 stainless steel refers to a type of stainless steel known as 17-4 PH, which has been shaped and detailed using CNC (Computer Numerical Control) machining. This process involves precise, computer-controlled tools that carve and shape the steel into specific designs. The "174ph" indicates the steel's classification, with "PH" standing for "precipitation hardening," a process that increases the material's strength and durability.
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WHAT IS 6061-T6 ALUMINUM?6061-T6 aluminum is a type of aluminum alloy that is known for its versatility and strength. The "6061" denotes the alloy composition, while "T6" indicates that the material has been treated through a process called tempering, which involves solution heat treatment and artificial aging. This treatment enhances the material's structural strength and resistance to corrosion.
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HOW DO I PROGRAM MY B.O.S. LOCK?Entering Program Mode 1. Insert the programming tool into the 'P' port. The blue light will flash. 2. Remove the tool. Registering Fingerprints 1. Press the pad of your right index finger on the sensor for one second, then remove it for one second. 2. Continue this process until the green light flashes, indicating successful registration. 3. Repeat the process, including all various angles of the right index finger pad, to ensure accurate recognition.
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WHAT TOOLS DO I NEED TO PROGRAM MY B.O.S. LOCK?To program your B.O.S. Lock, you will need the Programming Pin included in your case. Use this pin to program and clear settings as needed. Afterward, ensure you place the pin back in the case for safekeeping.
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HOW DO I CLEAR MY FINGERPRINTS?To initiate clearing fingerprints, insert the programming pin into the ‘C’ port while pressing and holding the clear button for 3 seconds. The LED light will flash white multiple times, indicating success. *Note: Clearing any fingerprint will remove all registered prints.
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WHEN CAN I CLEAR MY FINGERPRINTS?Fingerprints can only be cleared when the B.O.S. Lock is not installed on your firear. *Note: Clearing any fingerprint will clear all registered prints.
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CAN I ADD FINGERPRINTS AFTER MY DEVICE IS INSTALLED?No, you cannot add fingerprints after installation. When the B.O.S. Lock is properly installed, the 'Program' and 'Clear' ports are inaccessible. This design ensures your safety and the safety of others
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HOW MANY FINGERPRINTS SHOULD I REGISTER?We recommend registering at least 10 fingerprints for each authorized user to ensure seamless and reliable access.
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HOW EASY IS IT TO SETUP AND INSTALL B.O.S. LOCK?The initial programming and installation take less than 5 minutes to complete. Once programmed, B.O.S. Lock can be attached and detached in less than a minute with our proprietary locking tool.
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HOW DO I INSTALL MY B.O.S. LOCK?Preparing for Installation · To open the retention arm, activate the B.O.S. Lock with a programmed fingerprint. · With the arm open, slide the device fully onto the rail with the programming ports facing the trigger guard. · The ports will be inaccessible once the device is installed. *B.O.S. Lock Best Practice Tip: Always ensure the firearm is cleared and rendered safe before installation. Securing the Lock · Insert the proprietary secure bolt from the sensor side and hand-tighten it with the installation tool until it is secure. · Take care not to over-tighten the secure bolt. *B.O.S. Lock Best Practice Tip: After use, ensure you place the installation tool back in the case for safekeeping. Finalizing the Installation · Hold the grip of the firearm firmly with your dominant hand, ensuring your fingers are off the trigger. · Using your non-dominant hand, grasp the slide firmly from the rear. · Push the retention arm in front of the slide, then release your hand from the slide. · If installed properly, the B.O.S. Lock arm will securely lock the firearm slide to the rear position, preventing cycling. *B.O.S. Lock Best Practice Tip: After successful installation of B.O.S. Lock, while your firearm is still cleared and rendered safe, practice unlocking the device and enjoy peace of mind.
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WHAT DO I NEED FOR INSTALLATION?To install your B.O.S. Lock, you will need the Installation Tool included in your case. Use this tool to program and clear settings as needed. Afterward, ensure you place the tool back in the case for safekeeping.
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WHAT SHOULD I DO IF THE DEVICE IS INSTALLED CORRECTLY BUT THE SLIDE DOES NOT DROP WHEN ACTIVATED?If the device is installed correctly and the slide does not drop when activated, consider the following possibilities: 1. Slide Lock Engaged: · The slide lock might be engaged, preventing the slide from moving forward. To resolve this, do not engage the slide lock while installing the device. 2. Empty Magazine: · An empty magazine may be seated in the firearm, which prevents the slide from moving forward. To properly cycle test the B.O.S. Lock, either remove the empty magazine completely or replace it with a loaded magazine. *Note: Always practice proper firearm safety.
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WHY CAN'T I ADD FINGERPRINTS WHEN MY DEVICE IS INSTALLED?When properly installed, the 'Program' and 'Clear' ports are inaccessible to ensure your safety and the safety of others. This design feature prevents unauthorized access and tampering.
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WHERE DO I STORE MY CASE AFTER INSTALLATION?Once you have finished programming and installing your B.O.S. Lock, store the case with tools in a locked safe for maximum safety and to prevent tampering.
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HOW CAN I OBTAIN A REPLACEMENT TOOL(S) FOR MY B.O.S. LOCK?You can purchase a tool replacement kit for $24.99, which includes shipping. The kit includes our secure bolt, proprietary installation tool, and programming pin. Please send an email to info@boslock.com with the subject line 'Obtain a Replacement Tool' for purchasing. *Note: Please note that individual tools are not sold separately.
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HOW DO I KNOW B.O.S. LOCK IS SAFE?We source the highest quality materials to ensure confidence and peace of mind, knowing that only the best is used to protect those you care about. B.O.S. Lock is crafted from aircraft-grade hard coat anodized aluminum alloy and diamond-like carbon-coated stainless steel, and undergoes high-temperature heat treatment for enhanced Rockwell hardness. This ensures that when it matters most, B.O.S. Lock performs reliably. Additionally, B.O.S. Lock has successfully completed rigorous lab certifications and testing. The Mark III variant was approved by the California Department of Justice as a Certified Firearm Safety Device.
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CAN B.O.S. LOCK BE HACKED THROUGH THE USB-C PORT?No, the USB-C port is solely for connecting to the battery and does not transmit or receive any data.
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CAN B.O.S. LOCK BE HACKED BLUETOOTH OR WIFI?No, B.O.S. Lock cannot be hacked via Bluetooth or WiFi. It is a closed-circuit unit.
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WHAT HAPPENS IF A LARGE AMOUNT OF ELECTRICITY IS USED TO TAMPER WITH THE ELECTRONICS?The electronics will be damaged, but the device is designed to fail in the locked position, preventing the firearm from being used.
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WHAT ARE THE FOUR PILLARS OF FIREARM SAFETY?1. Treat every firearm as if it's loaded. 2. Never point a firearm at anything you are not prepared to destroy. 3. Keep your finger off the trigger until you are ready to shoot. 4. Be certain of your target and what lies beyond it. To learn more about these essential safety pillars and how they can be practically applied in your daily life, visit our comprehensive guide at Upholding the Four Cornerstones of Firearm Safety: A Definitive Manual.
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WHAT IS THE B.O.S. LOCK'S LIFECYCLE?B.O.S. Lock is designed to withstand a high number of activations, with a lifespan of 10 million cycles. This high cycle threshold ensures the lock's quality and resilience, reducing the likelihood of mechanical failure and maintaining consistent security over time. On standby mode, the battery can last up to 6 months*. *Note: The battery life is dependent on the number of cycles the user puts through it.
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