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return POLICY

At B.O.S. Lock, we are committed to providing our customers with the highest quality product and exceptional service. We understand that there may be instances where you need to return a product, and we want to make the process as easy and transparent as possible. Please read our return policy carefully to ensure a smooth and hassle-free experience.

30-Day Return Policy

We offer a 30-day return policy from the date of purchase for all of our

B.O.S. Lock safeties. If, for any reason, you are not completely satisfied with your purchase, you may return it within 30 days for a refund,

minus the cost of shipping.

Conditions for Return

To be eligible for a return, your item must meet the following conditions:
 

  • The B.O.S. Lock Cannot have been customized or modified from standard base product

  • The B.O.S. Lock must be in its original packaging (Protective Carrying Case).

  • All accessories, manuals, and any other materials must be included in the return.

  • The product should not show signs of misuse, abuse, or deliberate damage.

exchanges

 The B.O.S. Lock must be in its original condition and packaging.

If you receive a damaged or defective product, we will provide a replacement or exchange at no additional cost. Please contact our Customer Service team for assistance, contact us.

questions & Support

If you have any questions about our return policy or need support with a return, please contact our Customer Service team. We are here to assist and ensure your satisfaction.

B.O.S. Lock reserves the right to update or modify this return policy at any time. Any changes will be posted on our website, and the effective date will be revised accordingly.

Thank you for choosing B.O.S. Lock. We appreciate your business and value your satisfaction.

contact information

B.O.S. Lock welcomes your questions or comments regarding this Statement of Privacy. If you believe that B.O.S. Lock has not adhered to this Statement, please contact B.O.S. Lock at:  

B.O.S. Lock  
451 Skinner Blvd, Suite A

Dunedin, Florida 34698
Effective as of October 19, 2023

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